The Richmond Center

Founded in 1957, the Center has a long history of service in central Iowa. It is one of Iowa's finest community mental health centers. The Richmond Center's mission focuses primarily on the central Iowa counties of Story, Boone, Greene and Carroll. Its offices are located in Ames, Boone, Jefferson and Carroll. Each year over 2,500 people of all ages seek outpatient and community-based services at the Center. In addition, the Richmond Center provides education, prevention, and consultation services in its four-county service area.

In the fall of 2008, The Richmond Center entered a management agreement with Community & Family Resources, a substance abuse and problem gambling provider. The Richmond Center and Community & Family Resources together are providing comprehensive mental health and substance abuse services.

Employment Opportunities

The Richmond Center currently has openings in the following positions:

Certified Medical Assistant

Full Time Secretary/Receptionist

Licensed Mental Health Counselor

Psychiatric Nurse

More information on our current opportunities.

PRIVACY NOTICE

The Richmond Center offers outpatient psychotherapy and psychiatric services available by appointment at its offices. The Center also offers in-home and in-community services to adults with persistent and serious mental illnesses.

The professional staff offers individual, couple, family, and group services. Staff members have the expertise to serve children, adolescents, and adults of all ages. The Center's services are accredited by the Division of Mental Health and Developmental Disabilities in the Iowa Department of Human Services.

New service available
On February 24, The Richmond Center began offering a new service to our psychiatric clients. Through two separate grants, one from Magellan Behavioral Health and the other through the University of Iowa and The Iowa Department of Human Services, telepsychiatry services will be offered.

The telepsychiatry service allows clients who live outside of the Ames area to use an interactive service delivery system at The Richmond Center office in Carroll or at the Community and Family Resources office in Fort Dodge to conduct their appointment with a Richmond Center psychiatry provider. Consultation services from psychiatrists at the University of Iowa will also be available from any of the Richmond Center's available sites. During the winter months, this will allow one of the Center's psychiatrists to work from Arizona. At the site where the client receives the services, a nurse will be present with the client in order to clarify questions and assist with the equipment.

Currently the service is available to new and existing Medicaid clients of The Richmond Center. Story County, under specific conditions will pay for the telepsychiatric services as well. The Center is seeking approval from other funding sources and insurance carriers to cover this service.

Many of the Center's clients will benefit in that they will no longer need to travel to Ames for their appointment. This will save the client time and money.

The grant funds run through June 30, but the equipment will remain with The Richmond Center and we will continue to provide the telepsychiatric services. The Center will begin offering the services in Boone in July.

For more information, please contact Berniece Hostetler at 515-232-5811.

You are welcome to come to The Richmond Center to see a demonstration of the system, at your convenience.

Help Us Help Those in Need
The Richmond Center relies on donations to assist us in providing services for individuals and families in our four county area. As a non profit mental health provider, we have continued to experience decreases in funding and increases in persons coming to us for help with their mental health issues. Donations are a critical component that enables The Richmond Center to assist children, individuals and families that have no means to pay for needed services.

The Richmond Center accepts gifts of cash, checks, stocks and securities. Planned gifts can be made through bequests, trusts, property and retirement plan assets.

Your gifts are tax deductible according to IRS guidelines for non profit giving. And more importantly, your gifts go a long way towards changing lives for the better, instilling hope in those that are lost, and assisting individuals and families to grow and prosper.

Please consider helping us in our efforts to instill hope for kids, individuals and families with mental health issues.

Donations may be sent to:
The Richmond Center
11619 South High Street
Ames, IA 50010

For more information on how to make a contribution please contact The Richmond Center at 515-232-5811.

How to Access Services
Contact The Richmond Center at 232-5811 for an appointment. Our Intake Department will work with you to secure funding for the service(s) you need. You can also stop by our office at 1619 South High Avenue to make an appointment.

Fees for Services
The Richmond Center's services are covered by most insurance plans. The Center's Intake Department can help individuals understand fees and insurance coverage for the various services. A sliding fee scale is available to those who qualify. As a courtesy to our clients, we file claims with insurance carriers, Medicare, Medicaid, and other third-party payors.

24-Hour Crisis Assistance--1-800-830-7009
The Richmond Center offers crisis intervention services to anyone needing immediate help. Staff are trained to handle crisis calls and to make emergency referrals if necessary. The Center's telephone lines are answered around the clock, and mental health professionals are on duty to take these calls at all times.